Privacy Policy

1. Introduction

This Privacy Policy applies to RebelPages.my and services provided by Rebel Marketing ("we", "our", "us").

By using RebelPages.my, submitting an enquiry, completing an onboarding form, making payment, or using our services, you agree to the collection and processing of your personal data as described in this Privacy Policy.

This Privacy Policy is intended to comply with applicable Malaysian personal data protection laws, including the Personal Data Protection Act 2010, where applicable.

2. Personal Data We Collect

We may collect personal data including:

• Name.
• Business name.
• Email address.
• Phone number.
• WhatsApp number.
• Billing details.
• Business address.
• Website URL and domain details.
• Business information submitted through onboarding forms.
• Images, logos, menus, brand assets, and business content supplied by you.
• Messages sent through WhatsApp, email, forms, or social media.
• Payment confirmation details.
• IP address, browser type, device information, cookies, and website usage data.

3. How We Collect Personal Data

We may collect personal data when you:

• Visit RebelPages.my.
• Submit an enquiry form.
• Contact us through WhatsApp, email, phone, or social media.
• Complete onboarding forms.
• Purchase a package or add-on.
• Provide website content, menu details, business details, images, or access credentials.
• Interact with our advertisements, tracking pixels, analytics tools, or marketing campaigns.

4. Purpose of Processing Personal Data

We may collect and process your personal data for the following purposes:

• To respond to enquiries.
• To provide website design, setup, hosting, maintenance, and support services.
• To process payments and orders.
• To prepare proposals, invoices, receipts, and service records.
• To create, update, and maintain your website.
• To set up WhatsApp links, Google Business Profile details, forms, menus, and related website elements.
• To communicate project updates.
• To provide customer support.
• To improve our website, services, packages, and marketing.
• To send service updates, renewal reminders, and business communications.
• To comply with legal, regulatory, tax, accounting, and business obligations.
• To protect our legal rights, business interests, systems, and users.

5. Marketing Communications

We may contact you with service updates, offers, reminders, and marketing communications related to RebelPages or Rebel Marketing.

You may opt out of marketing communications by contacting us or using the unsubscribe method provided, where available.

Even if you opt out of marketing communications, we may still send important service-related messages, invoices, renewal notices, support updates, and legal notices.

6. Cookies, Analytics, and Tracking

RebelPages.my may use cookies, analytics tools, advertising pixels, and similar technologies to understand website usage, improve user experience, measure advertising performance, and support remarketing campaigns.

These tools may collect information such as IP address, browser type, device type, pages visited, time spent on the website, and referral sources.

Third-party services such as Google Analytics, Meta Pixel, Google Ads, or similar platforms may process data according to their own privacy policies.

7. Disclosure of Personal Data

We do not sell your personal data.

We may disclose personal data where necessary to:

• Hosting providers.
• Domain registrars.
• Payment processors.
• Email and form service providers.
• Analytics and advertising platforms.
• Website software, plugin, and security providers.
• Freelancers, contractors, or technical partners assisting with service delivery.
• Professional advisers including accountants, auditors, consultants, and legal advisers.
• Government authorities, regulators, courts, or law enforcement where required by law.

We will only disclose personal data where reasonably required for business, service delivery, legal, security, or operational purposes.

8. Third-Party Services

Our services may involve third-party platforms including WhatsApp, Google Business Profile, Google Maps, WordPress, hosting providers, domain providers, payment gateways, analytics tools, and advertising platforms.

We are not responsible for the privacy practices, security standards, service interruptions, policy changes, or data handling practices of third-party providers.

You should review the privacy policies of relevant third-party providers before using their services.

9. Cross-Border Data Transfer

Your personal data may be processed, stored, or transferred outside Malaysia where we use third-party service providers, hosting infrastructure, software platforms, or cloud-based tools located outside Malaysia.

By using our services, you consent to such transfer, storage, and processing where necessary for service delivery, business operations, security, and legal compliance.

10. Security

We take reasonable practical steps to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, hosting platform, internet transmission, cloud system, or digital storage method is completely secure. We cannot guarantee absolute security of any information transmitted or stored online.

11. Retention of Personal Data

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, customer support, legal compliance, accounting, tax, dispute resolution, and business record purposes.

We may retain certain records even after the end of a client relationship where required for legal, regulatory, accounting, security, or legitimate business reasons.

12. Access and Correction

You may request access to or correction of your personal data held by us, subject to applicable laws and verification of identity.

We may refuse or limit requests where permitted by law, including where the request is unreasonable, repetitive, unlawful, or would affect the rights of others.

13. Accuracy of Information

You are responsible for ensuring that all personal data and business information provided to us is accurate, complete, current, and not misleading.

We shall not be liable for losses, delays, errors, or service issues caused by inaccurate or incomplete information supplied by you.

14. Client-Supplied Content

Where you provide menus, images, logos, descriptions, pricing, contact details, business claims, testimonials, or promotional material, you confirm that you have the right to use and provide such content.

You remain responsible for ensuring that client-supplied content does not infringe copyright, trademark, privacy, advertising, consumer protection, or other applicable laws.

15. Children’s Personal Data

Our services are intended for businesses and are not directed at children.

We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us so we can review and take appropriate action.

16. Your Choices

You may:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request that we stop sending marketing communications.
• Limit certain processing where applicable by law.

Some requests may affect our ability to provide services to you.

17. Business Transfers

If Rebel Marketing or RebelPages is involved in a merger, acquisition, restructuring, sale of assets, partnership, or business transfer, personal data may be transferred as part of that transaction, subject to applicable laws.

18. Links to Other Websites

RebelPages.my may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of third-party websites.

19. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version published on RebelPages.my shall apply.

Your continued use of our website or services after updates are published means you accept the updated Privacy Policy.

20. Contact

For privacy-related enquiries, access requests, correction requests, or withdrawal of marketing consent, please contact us:

21. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Malaysia.